Restart, check storage, review startup apps and install available updates.
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Startup, slow performance,
crashes, updates and more.

Connection issues, slow
speeds, router setup and more.

Offline, won't print, setup,
drivers, scanning and more.

Remove viruses, pop-ups,
malware and account safety.

Setup, charging, apps,
syncing and connectivity.

Transfer files, backup, cloud
storage and recovery.

TV setup, streaming, smart
devices and audio.

App issues, updates,
email setup and more.
Restart, check storage, review startup apps and install available updates.
Check power and charging, disconnect accessories and retry startup.
Restart, update software and check whether one app causes the issue.
Check power, display connections and brightness before restarting.
Review large files and unused apps. Back up important data first.
Reconnect cables, replace batteries or pair the Bluetooth device again.
Check another device, restart the router and reconnect to the network.
Test near the router and compare several devices or locations.
Restart network equipment and check whether multiple devices are affected.
Verify the password and network, then restart the device and router.
Move the router to a more open, central location when possible.
Follow the manufacturer's setup process and use recommended security settings.
Check power, paper, ink/toner and clear any stuck print jobs.
Confirm power and network connection, then restart the printer.
Reconnect the printer to the correct wireless network using its setup menu.
Follow the manufacturer's safe jam-removal procedure and inspect for scraps.
Check the scanning software, connection and available device drivers.
Use the manufacturer's supported mobile printing method on the same network.
Don't click suspicious buttons. Close the page and run trusted security checks.
Use trusted security software and avoid unknown cleanup tools from pop-ups.
Review extensions and browser settings, then run a trusted scan.
Change the password from a trusted device and enable multi-factor authentication.
Don't give unexpected callers passwords, codes, payment details or remote access.
Don't open unexpected links or attachments. Verify the sender independently.
Check the cable, charger and port and try a known-good charger.
Restart, update and review storage.
Forget and reconnect to the network and restart the phone.
Check internet, storage and app-store account status.
Connect to trusted Wi-Fi, update and restore from a verified backup.
Remove the old pairing and pair again with the accessory nearby.
Back up first, then use a trusted cloud, external drive or migration tool.
Use a trusted cloud or external drive and verify backed-up files.
Try another port or cable. Don't format a drive containing important data.
Check sign-in, internet, storage and sync status.
Restart the TV and router, reconnect Wi-Fi and install updates.
Restart the app, check the network and install available updates.
Check volume, mute, audio output and connected sound equipment.
Replace batteries, check obstructions and re-pair when supported.
Restart, update the app and check whether other apps work normally.
Update, restart and check available storage.
Check internet, account status and attachment size.
Check storage, spam, account sync and webmail access.
Search above or call 5077220465 for general assistance.
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Try “printer won't print”, “Wi-Fi not working”, “computer slow”, “phone won't charge”, or “email not working”.